This may indicate that a key is not being regenerated correctly

This may indicate that a key is not being regenerated correctly

You may come across this error if you have Microsoft Dynamics CRM Work group Server in your premise. Microsoft Dynamics CRM generates a new key every three months. If due to XYZ reasons, its not able to generate the new key, you will not be able to access the Dynamics CRM console. You can go to event viewer to see the complete error to find more. This may indicate that a key is not being regenerated correctly is a straight forward error that you need to create a new key. There are multiple ways to solve this problem. I would like to share two of them.

The first one is to restart the under listed services.

Microsoft Dynamics CRM Asynchronous Processing Service (maintenance)

Microsoft Dynamics CRM Asynchronous Processing Service

After restarting the above listed services, check the event viewer of the server to see if the problem is solved. If there is no error means you are good to go. open the URL of the Microsoft Dynamics CRM and login with your details. If you are still not able to access the CRM console and the error persists. Follow the under listed instructions:

Solution!!!!

Open a command prompt with administrator privileges.

Navigate to “C:\Program Files\Microsoft Dynamics CRM\tools” directory

Enter the under listed command to generate a new key

Microsoft.Crm.Tools.WRPCKeyRenewal.exe /R

This will generate a new key to be used for next three months. After generating the new key, restart the above listed services and IIS web server. Once you restarted the services and IIS server, check the Microsoft Dynamics CRM console. I hope this post helped you solved this creepy little problem. Please share with your contact.

Note: every post on Windows tech updates is provided as is and there is no guarantee that it will work in your environment exactly as is stated here.

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.