Request Tracker Installation on Debian 5.0 Lenny

This tutorial will explain how to install Request-Tracker 3.6 on Debian 5.0 Lenny with postfix and fetchmail, use fetchmail to retrieve emails from the mail server and inject them into RT. Preparing your system Install Postfix, fetchmail using the following command #apt-get install postfix fetchmail Select “Internet Site” when prompted Install MySQL Server 5 using the following … Read more

Introduction to Request Tracker

Request Tracker (RT) is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands … Read more

ITIL INTRODUCTION

ITIL (Information Technology Infrastructure Library) introduction can be presented in a lot different ways because it is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations. ITIL is published in a series of books, each of which cover an IT management topic. The names ITIL and IT Infrastructure Library are … Read more

About Us

About Us We provide under given services: Economical Web Hosting Internet domain name and Domain name system Management VPS and Virtual Server Management Cloud Service Setup and Migration Remote system support Physical Network Setup (LAN) Central Storage Management Physical Server and Tier 3 Data Center Setup Please use the contact us page to reach us. … Read more