You have reached the maximum number of user quota

You have reached the maximum number of user quota

If you are using Microsoft Dynamics CRM 2015 Work group server in your local environment and an error while creating a new user, You have reached the maximum number of user quota, you are at the right post. I would like to add few lines about the Microsoft Dynamics CRM first and then will explain why you are getting this error.

Microsoft Dynamics CRM solutions streamline processes and increase profitability in your sales, marketing, and service divisions. A strong CRM solution is a multifaceted platform where everything crucial to developing, improving, and retaining your customer relationships is stored. Without the support of an integrated CRM solution, you may miss growth opportunities and lose revenue because you’re not maximizing your business relationships.

Microsoft Dynamics CRM can create some problem in your local organization. The above listed issues can arise if you are using work group edition (5 CAL limit) of Microsoft Dynamics CRM and trying to create more than 5 users. It will not allow you to create more than 5 users. There are three types of licenses available in Microsoft Dynamics CRM which are listed below:

1-Workgroup Edition (5 CAL limit)

2-Professional Edition (no CAL limit)

3-Enterprise Edition (no CAL limit)

You can solve this problem by disabling extra users (More than 5) from your Microsoft Dynamics CRM Work Group installation. open Microsoft SQL database for CRM  and look for table named SystemUserBase. Go to column IsDisabled (bool) and change the value of all the users (More than 5) to 1. It will disable all the users. Now you have five active users. go to Microsoft Dynamics CRM URL and login.

If you like to overcome the above listed issue once for all, you need to purchase the appropriate edition of Microsoft Dynamics CRM in your organization. This will cost you some extra amount but you will be free from these types of error and problems. the time you will save from these issues can be invested in the sales and marketing strategies.

If you have accidentally created the 6th user in Work Group edition of Microsoft Dynamics CRM, remove one user or disable one user so that you can use the 5 free users available in Microsoft Dynamics CRM.

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