Request Tracker configuration on Debian 5.0 Lenny

In my previous post I talked about how to install the Request Tracker on Debian 5.0 Lenny the latest version of Debian linux Flavour. http://www.itoperationz.com/2009/06/request-tracker-installation-on-debian-5-0-lenny/ In this post i will try to explain the way to configure the Request Tracker with Apache and Fetechmail. Request Tracker Configuration file located at /etc/request-tracker3.6/RT_SiteConfig.pm you need to edit …

Read moreRequest Tracker configuration on Debian 5.0 Lenny

Introduction to Request Tracker

Request Tracker (RT) is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands …

Read moreIntroduction to Request Tracker

ITIL INTRODUCTION

ITIL (Information Technology Infrastructure Library) introduction can be presented in a lot different ways because it is a set of concepts and techniques for managing information technology (IT) infrastructure, development, and operations. ITIL is published in a series of books, each of which cover an IT management topic. The names ITIL and IT Infrastructure Library are …

Read moreITIL INTRODUCTION

About Us

About Us We provide under given services: Economical Web Hosting Internet domain name and Domain name system Management VPS and Virtual Server Management Cloud Service Setup and Migration Remote system support Physical Network Setup (LAN) Central Storage Management Physical Server and Tier 3 Data Center Setup Please use the contact us page to reach us. …

Read moreAbout Us