Desktop Refers to a Location That is Unavailable

If you get this error then you probably had Desktop pointing to x: drive and moved the files to somewhere else (by right-clicking Desktop, selecting Properties and clicking Move). One of the registry settings wasn’t updated by the move. HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerUser Shell FoldersDesktop This probably still has a value of x:desktop. Change it to %USERPROFILE%Desktop Note: …

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Download Ebook: ITIL Handbook

itil-1 Good news for ITIL lovers. In my last post about ITIL, I shared an SLA preparation guide. Check a very good hand book about ITIL. Even a beginner can read it very easily and understand the framework of ITIL. I am going to share few parts of this handbook just for reference. For complete handbook, please visit the link given at the end of this post.

Service Support

itil-3 Today, IT Helpdesk is the lifeline of any business from small to large, and most IT managers and helpdesk managers are struggling to have an efficient and productive helpdesk. We will focus on this problem here. As ITIL Service Support offers the best practices framework for IT helpdesk, let us see how ITIL can help helpdesk managers and IT managers. ITIL’s IT Service Support Module offers best practices to make sure IT Services are highly available.

ManageEngine ServiceDesk Plus Enterprise Edition implements these IT Service Support
modules. To download visit the link under given;


Incident Management

itil-4 An incident is a disruption of normal service that affects the user and the business. The goal of Incident Management is to restore IT services to the normal state as soon as possible with workarounds or solutions to make sure that it does not affect business.

It may sound like a sugar-coated sophisticated trouble ticketing system. However, Incident Management tells you how to implement an IT Helpdesk that understands and works to meet business priorities.

Here’s a sample Incident Management workflow. Consider this as a basic format and make changes wherever required.

[download id=”10″]

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Boot and run Linux from a USB Drive

It is very easy to install, configure and carry the LINUX on a Thumb drive, USB Drive. Carry a portable Linux version with you on a USB flash pen drive. Easily bring your portable desktop with you wherever you go. USB Linux installation enables you to install a portable Linux operating system on a flash …

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Cannot delete folder: Access Denied

If you’ve ever been unable to delete a file in Windows, and can’t figure out what program’s using it, Unlocker is the solution. Have you ever seen these Windows error messages? Cannot delete folder: It is being used by another person or program Cannot delete file: Access is denied There has been a sharing violation. …

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Task Manager has been disabled by the Administrator

Enabling Task Manager from the Run Menu Go to Start menu –>Run copy and paste the following and press OK. REG add HKCUSoftwareMicrosoftWindowsCurrentVersionPoliciesSystem /v DisableTaskMgr /t REG_DWORD /d 0 /f Enabling Task Manager from Group Policy Editor 1. Go to “Start” -> “Run” -> Write “Gpedit.msc” and press on “Enter” button. 2. Navigate to “User …

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Automate Microsoft Windows task with WinAutomation

Let me introduce a very powerful tool with you guys that can solve your numerous problems without your intervention. WinAutomation Features Visual Job Designer Plenty of Predefined Actions Macro Recorder Variables Flow Control, Conditionals, Loops Integrated Debugger Exception Handling Image Recognition Scheduler Triggers Event Log Compile to Exe WinAutomation How To See the WinAutomation how …

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How to find and set environment variables in LINUX

Linux comes with quite a few shells such as Bourne Shell, Bourne Again Shell, C Shell, Korn Shell, etc. The default shell for Red hat Linux is ‘ bash ‘ which is very popular since being the default, most users start by learning bash. I shall talk about the bash shell only in this article.
Typing the following at the shell
$ echo $SHELL
would give you the name of the current shell you are using. It would most probably be the bash shell in case you are a new user and have been assigned the default shell.
The bash shell is actually a program that is located at /bin/bash and is executed by Linux the moment a user successfully logs in after entering his user-pass. Once this shell starts, it takes over control and accepts all further user commands. The bash shell presents a $ prompt by default (for normal user accounts). You can change this prompt to whatever you like but leaving it at the default is best.
Shell Environment
All the programs that run under Linux are called as processes. Processes run continuously in Linux and you can kill or suspend different processes using various commands. When you start a program a new process is created. This process runs within what is called an environment. This particular environment would be having some characteristics which the program/process may interact with. Every program runs in its own environment. You can set parameters in this environment so that the running program can find desired values when it runs.
Setting a particular parameter is as simple as typing VARIABLE=value . This would set a parameter by the name VARIABLE with the value that you provide.
To see a list of the environment variables that are already set on your machine, type the following
$ envenv
This would produce a long list. Just go through the list before reading the next part of the article. Linux by default sets many environment variables for you. You can modify the values of most of these variables. A few of the variables that are set are

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How to get detailed hardware information in multiple operating systems

1. LINUX There are couple of tools available to do this job but if someone don’t like to install any additional tool to get hardware information, one can get detailed hardware information by running a very simple command on every LINUX box given as under; dmidecode A tool that can give you a detailed information …

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Controlling Internet Access Through Content Adviser

Enable the Content Advisor Feature In Internet Explorer, click Internet Options on the Tools menu. Click the Content tab. Under Content Advisor, click Enable to open the Content Advisor dialog box. To enable ratings, click the Ratings tab of the Content Advisor dialog box. For each category of objectionable content, adjust the slider bar to …

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Using Remote Desktop Client From Command Prompt

Terminal server connection also known as RDP (Remote Desktop Protocol), RDC (Remote Desktop Client) and MSTSC (Microsoft Terminal Service Client) can be accessed by using a simple command MSTSC in RUN from START menu but there is another very good way to use this service from Command Prompt given as under;   1. mstsc.exe {ConnectionFile|/v:server} …

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